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A relational identification perspective on why and when servant leadership foster employees' extra-role customer service

Release time:2023-12-20|Hits:

Affiliation of Author(s):管理学院

Journal:Leadership & Organization Development Journal

Key Words:Extra-role customer service;Prosocial motivation;Relational identification;Servant leadership

First Author:Cai, Di

Document Code:1539148597452398594

Number of Words:10

Translation or Not:no

Date of Publication:2022-01-01

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