Project Name:消费者抱怨处理中智能客服与人工客服的替代、协同及能力提升机制研究
Institution:管理学院
Leading Scientist:赵海川
Supported by:2023 National Fund Project
Nature of Project:纵向
Project Level:National
Project Number:0757AA08CC4A4E8BE063BE07C2CAE463
Project Approval Number:72372091
Date of Project Approval:2023-08-24
Scheduled Completion Time:2027-12-31
Date of Project Completion:2027-12-31
Date of Project Initiation:2024-01-01
Release Time:2024-04-17
Professor
Supervisor of Doctorate Candidates
Supervisor of Master's Candidates
Gender : Male
Alma Mater : City University of Hong Kong
Education Level : Postgraduate (Doctoral)
Degree : Doctoral Degree in Philosophy
Status : Employed
School/Department : Marketing Department, School of Management
Date of Employment : 2016-07-16
Faculty/School : School of Management
Discipline:Marketing
Email :
email :
Honor
山东大学第二届人文社科青年成果奖 2022
The Last Update Time : ..
