山东大学教师主页贺泽亚 Wu, L., Fan, A., Yang, Y., He, Z. Tech-touch balance in the service encounter: the impact of supplementary human service on consumer responses Home

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He, Z., Wu, L., Li, X. Mediating service experiences with online photos: the role of consumers' perceptions of the mediated servicescape

Release Time:2025-08-13

Journal:

Journal of Service Management
Volume:

34
Issue:

4
Page Number:

657-695
Translation or Not:

No
Date of Publication:

2023-06

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