Paper Publications
Wu, L., Fan, A., Yang, Y., He, Z. Tech-touch balance in the service encounter: the impact of supplementary human service on consumer responses
Release Time:2025-08-13
  • Journal:
    International Journal of Hospitality Management
  • Volume:
    101
  • Page Number:
    103122
  • Translation or Not:
    No
  • Date of Publication:
    2022-02
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