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A relational identification perspective on why and when servant leadership foster employees' extra-role customer service
Affiliation of Author(s):管理学院
Journal:Leadership & Organization Development Journal
Key Words:Extra-role customer service;Prosocial motivation;Relational identification;Servant leadership
First Author:Cai, Di
Document Code:1539148597452398594
Number of Words:10
Translation or Not:no
Date of Publication:2022-01-01